Hostels and Quarters Network

How to Get Connected

OCIO is providing network services to the residents of the Student Hostels, the Staff Quarters and the Visitors' Centre. Currently there are over 2,500 network data-points available in the Hostels and Quarters Network. Residents can easily connect their own computers in their rooms to the campus network through these data-points and use the available network services, including access to the Internet, Intranet and email service.

To get connected, you need to have your own computer and software. The following is a typical example of equipment and software required:

  • Computer with Ethernet network card
  • Network cable (UTP RJ-45 cable)

Once the equipment and software are ready, the computer should be physically connected to a network data-point with a network cable. Please use the data-point close to your bed if you are in hostels.

It is very simple to use the Hostels and Quarters Network. Most of the computers with Ethernet network card and software can connect to the network without any special settings. However, if you have any problems with the network setup, please check the "Recommended Network Setup in Windows XP" for reference. The steps for Macs are similar.

To improve the security of the network and to protect users from abnormal traffic from virus infected PCs, users have to login with a valid account and password (see "Login with a Valid Account" below) before the computer can actually connect to the campus network and the Internet. Moreover, to prevent attacks from Internet intruders, any servers such as WWW server or FTP server setup in the hostels will NOT be accessible outside the hostels. Note also that users of the network should abide to the rules and regulations set for the use of computer facilities and services at HKIEd, detailed at "Computing Policies and Regulations".

Login with a Valid Account

To connect to the Hostels and Quarters Network, you need to start your browser (e.g. Internet Explorer). You will be redirected to the "Hostels and Quarters Network login page". Next, login with a valid account:

Type of User
Login with
Students in Student Hostels personal network account and password
Staff in Staff Quarters & Visitors' Centre
Guests or Visitors in Staff Quarters & Visitors' Centre quarter's account name and password

Once authenticated, you can access the campus network and the Internet. Please keep the login page window so as to maintain the connectivity. Closing the login page window will terminate the connection and you have to restart your browser to get connected again.

For some applications which needs to have direct communication between between hostel rooms, users need to login SSL VPN connection after login to the Hostels and Quarters Network captive portal as shown above.


Support Service for Hostels and Quarters Network

We will provide support service to ensure that the data-points in the Student Hostels and various quarters are working properly. Whereas the occupants should take full responsibilities with their own computing hardware and software. If you suspect that there are problems with the data-points in your room, please contact IT Help Desk at 2948 6601 to make appointment for on-site checking of the data-points during office hours.


Other Security Measures

Using Anti-Virus Software

Users should take good care of their computers in order not to affect the normal operation of the network. We highly recommended users to install anti-virus software and update their Windows system regularly. Note that we have made available an anti-virus software to our staff and students for home use. Each member is entitled to use the software in ONE computer at home during the subscription period. If required, you may download the software from our website. For more details about the anti-virus software or to download the software, please click here.

If your PC is infected with virus, you can borrow the "Emergency Virus Removal and Windows Updated CDROM" from IT Help Desk to try to kill the virus but still to protect from infection again, you are recommended to install anti-virus software.

Measures Against Abnormal Traffic

To ensure the normal operation of the network, swift measures must be taken to disconnect PCs tampering with the network or monopolise the bandwidth such as PCs spreading virus or consuming a lot of bandwidth. P2P file sharing software is not allowed in the network as it will easily use up a lot of network bandwidth and affect the normal operation of the network.

Hostel PCs with abnormal traffic will be disconnected accordingly:

1st incident within 1 month

Network port/access rights disabled for two working days (no need to apply for re-activation)

2nd incident within 1 month

Network port/access rights disabled for two working days (no need to apply for re-activation)

3rd incident and onwards
within 1 month

The student concerned is required to approach ITM(US) or his deputy
(Tel: 2948 6532 / 2948 6516) before it could be re-enabled.

However, if the abnormal traffic is affecting the whole network seriously, we have to disable the network port/access rights until the owner contacts ITM(US) or his deputy (Tel: 2948 6532 / 2948 6516).

Students should fix the problem during the suspension period. Students will be notified by email and carbon copying to hostel manager so that hard copy can be passed to the students concerned when the port/access rights are disconnected/suspended and reconnected/resumed.